Privacy Policy

At tū kaha services, we are committed to protecting the privacy of the individuals and families we serve in New Zealand. We understand that your personal information is important and we take every precaution to ensure that your data is collected, stored, and used responsibly in accordance with the Privacy Act 2020.
Collection of Personal Information: We collect personal information from individuals and families who access our support services. This information may include names, addresses, contact information, date of birth, and other demographic information. We may also collect information about an individual’s health, disabilities, and other sensitive information. The information we collect is used to provide our services, to evaluate the effectiveness of our services, and to improve our services.
Storage of Personal Information: We store personal information in secure databases and take all necessary precautions to protect your data from loss, misuse, unauthorized access, disclosure, alteration or destruction. Our databases are regularly backed up and monitored to ensure the safety and security of your data. We also take appropriate measures to dispose of personal information securely.
Use of Personal Information: We use personal information to provide support services to individuals and families, to evaluate the effectiveness of our services, and to improve our services. We may also use personal information to contact individuals and families to inform them of new services or other important information. We do not share personal information with third parties without the express consent of the individual or their legal guardian, except as required by law.
Access to Personal Information: Individuals and families have the right to access their personal information and to request that any inaccuracies be corrected. Please contact us if you would like to access your personal information or if you have any concerns about the accuracy of the information we have on file.
Privacy Policy Updates: We may update our privacy policy from time to time, and we encourage you to review this policy regularly. If we make any changes to our privacy policy, we will post the updated policy on our website.
Contact Us: If you have any questions or concerns about our privacy policy, please contact us at info@tukahaservices.co.nz. We are committed to ensuring the privacy and security of your personal information, and we will do everything we can to address any concerns you may have.